Bit of a sore throat today. Second consecutive day I haven't felt quite up to biking downtown for comics. Hope I'm not coming down with anything. I'm on a new inhaler (actually, I've started taking one I haven't taken in a couple years) but it started before that.
Speaking of meds, tried to buy my prescriptions at the Costco pharmacy last night, now that my COBRA's kicked in. They said my insurance card was rejected; when I said I was on COBRA they said I needed a new card. Today I called the COBRA line. When prompted, I entered the option for "I don't know my account number". So it asked me for other information -- first my zip code, then the month I was born, as a two-digit number. I entered 10 and it told me that was an invalid selection. I tried it again; it told me it was an invalid selection. Again and again. That was it. No other information, no option for exiting the loop; it just kept telling me that 10 was not a valid entry, and then telling me to enter the month I was born as a two-digit number. I tried 6-2, for the first two letters of October; I tried saying "October", "one-zero", "ten" -- same error message, over and over. Just for the hell of it I tried 11; got an error for that too. Then I pounded 0 until it disconnected the call, called back, and chose the option for "I don't have an account number" and was promptly connected to a human being.
She told me the pharmacy had been wrong, that my current card is the right one for COBRA, but that my insurance probably won't be processed until thirty days after I paid my first bill. Which is just grand, because my insurer took two months to get my information to COBRA in the first place. Man, health insurance in this country.
Speaking of horrible, kafkaesque looping menus, I also got an E-Mail from CareerBuilder asking me to fill out a survey. I usually do when they ask; I like to think it helps them improve their site, and sometimes they offer prizes.
But the goddamn thing was a mess. It kept asking me the same handful of questions, over and over again. Sometimes it would rearrange the order of the answers I could choose. I began to wonder if this was really a survey to see how I felt about CareerBuilder, or some grad student's psych project to see if my answers would change if the multiple-choice options were rearranged.
I spent about fifteen minutes at it, getting more and more of the same questions, and more and more complex and detailed questions that took longer and longer to answer, and then showed up again thirty seconds later -- and no, you couldn't just choose not to answer. Even if the question was "If you are currently working, how do you like your job?" and the options were "A lot", "Somewhat", or "Not at all" -- if you didn't select any of them, you'd get an error telling you you had to answer the question.
As you might expect, I did not answer the text-field questions more than once; when I started getting them repeatedly, I started putting in things like "I have already answered this question. If you need to find a competent Web developer to fix your survey, I know one who is currently looking for work."
It was about the time I noticed that the progress bar at the top of the page was actually decreasing -- it was at 55%, I clicked continue, and it changed to 53% -- that I finally gave up. I wrote something snarky in the last text box, hit Continue, and then clicked Exit Survey. They probably never saw my responses -- I'm guessing incomplete surveys aren't submitted -- but I did click Continue that one last time, just in case.
Other'n that, kind of a slow day. Got declined for an audiobook part (no big deal, that's part of the job; I'll record some more auditions tomorrow if my throat's better), called a contact for a job lead (left a voicemail). When my fiancée got home we took a trip up to Changing Hands; I bought a used copy of Starship Titanic (one of the few remaining Douglas Adams books I haven't read), and noticed that Cory Doctorow is going to be doing a signing next week. Guess you have to buy a book to get a ticket, so I suppose I should buy one of his books in print -- otherwise I guess I'd have him sign my Nexus 7, since that's where I've been keeping my copies of his books up to this point. Debating whether to go or not, but it would be fun.