Day: October 26, 2015

Where Will the PC Go? -- Part 3: Business

Over the past couple of posts, I've given some of the reasons I think tablet PC's could replace traditional desktops and laptops. Today I'm going to talk about why I don't think that's going to happen anytime soon: the business market.

In enterprise, Microsoft still rules the roost, with Windows and Office. The lock-in is strong.

And while the BYOD trend isn't likely to go away, and in fact there are some major features of Android Marshmallow that are designed to make it easier to use a phone with dual profiles for home and work, that's still a far cry from replacing work-provided computers with devices that workers bring from home.

And there's a simple reason why: whatever costs a company incurs by buying a computer for every one of its employees are offset by standardizing on hardware and software to make IT's job easier. When everybody's running the same few programs on the same few models of computer, it limits the number of potential compatibility issues. When every computer is running the same stock image, it's easier to control devices' security, and when IT pushes every software update, it limits the possibility that the latest patch will break anything. And when a computer does break down, it makes it easy to replace it with a machine of the same model with all the same software and settings.

And when data is stored on an internal company server, it's less vulnerable than if it's in somebody's Google Docs account, or Dropbox, or whatever the hell MS and Apple call that thing where your home directory automatically gets uploaded to their servers now.

And that's just talking general best-practices for every company. You start getting into companies (and government agencies) where security is tightly restricted, whether that be military, intelligence, healthcare, or just a lot of sensitive proprietary information, and there's no fucking way you're going to allow people to use their personal devices for work.

(Unless you're the Director of the CIA and send confidential information to your personal fucking AOL account. But I digress.)

Convertibles

All that said, business has already started transitioning away from desktops to laptops, and I can foresee the possibility of Windows-based convertible tablets like the Lenovo Yoga and the MS Surface picking up some traction. I don't think it would be a BYOD scenario; I don't think businesses are apt to move their operations over to workers' own personal tablets -- but they could eventually start equipping every worker with a company-supplied tablet instead of a company-supplied laptop.

But first, prices are going to have to drop. The reason laptops passed desktops is that their prices approached parity; that hasn't happened with tablets yet. You can get a respectable mid-range Lenovo laptop for under $400; you can get a Lenovo tablet with a keyboard in that price range, but it's going to come with pretty anemic specs. 2GB RAM and 32GB internal storage is okay for a tablet, and might work for a device you only use when you're traveling, but I don't think a machine like that is good enough to use as a daily driver, even for end-users who only need Windows and Office. If you want a convertible tablet with comparable specs to a mid-range laptop, you can expect to pay 3 times as much -- at least, for now. Moore's Law is still in effect, and that gap's going to close, just like the gap between desktops and laptops did.

SaaS

There's one more factor that can make the puny specs of a 32GB tablet moot: apps that run in a browser instead of locally. Office 365 could potentially replace the traditional client-side version of MS Office for business users.

But most business users don't just use Microsoft Office. I've worked at companies both big and small, and nearly all of them have some sort of ancient proprietary program that they rely on for day-to-day use, and often several. Transitioning from an already-long-in-the-tooth program to a new one that performs the same features but runs on a server is not a quick, easy, or cheap task.

I'll talk more about SaaS in the next post -- and, in particular, the challenges it faces in displacing high-performance applications like multimedia editors and games -- and I think it's making major inroads. But the business sector depends so heavily on legacy software that I just don't see it transitioning entirely to the cloud within the next decade. We'll have cost-competetive convertible tablets before we have every app in the cloud.