Category: Stream of Consciousness

This Week on "Nobody Involved with Bones Gives a Fuck Whether Computers Behave in a Remotely Rational or Coherent Fashion"...

...somebody gets an E-Mail -- "probably spam" -- and it allows Angela to decrypt every encrypted E-Mail she's ever gotten.

This somehow manages to be the stupidest thing in an episode about a mutant virus injected into a blogger with a microneedle that, still attached to her skeleton, then manages to jab one of the interns and infect him too.

Well maybe next week's episode will be less stupid.

...wait. Season finale? Fuck. That means another Pelant episode.

Well, maybe they'll finally just fucking shoot him and next season's premiere will be less stupid.

How I Became a Corporate Sellout

I don't think I've ever told the story of how this site got its name. Bits and pieces, maybe.

I think it must have been my freshman year of college. I was chatting online with a friend from high school -- she'd graduated a year before I did, we'd gone to different schools and pursued different majors.

I was studying computer science and engineering; I wanted to be a programmer. She was studying English; she wanted to be a writer. And I was telling her why I thought that was a mistake.

It's not that I don't like English or writing -- you read this blog, you know I like them quite a lot. But it's tough as hell to make a living at them. I loved college but I also saw it as a means to an end -- and I thought she was wasting her time and money on something that wasn't going to get her any kind of work.

I explained that, rather more rudely than was necessary. I had it all figured out, as only a college freshman can. She called me an asshole. I retorted that I was going to be doing work I loved and earning six figures at it.

She said, "It sounds to me like I'm studying to be an artist and you're studying to be a corporate sellout."

It's been a dozen years. We're older, mellower, wiser, and things haven't turned out quite as either of us expected.

So was either of us right? Did my degree open up opportunities that hers closed off to her?

I don't know. Maybe I'll ask her if I see her at work on Monday.

Zeldas

It's kinda funny how Parish's Anatomy of Zelda 2 series got me interested in replaying the game, and now it's halfway to convincing me not to finish it.

And talking of Zelda, Nintendo's gone and announced A Link to the Past 2. Don't go writing checks you can't cash, now, Nintendo; you wanna use that title you'd better be damn sure.

I've spent the past twenty years trying to find another game like LttP. I've only really found one: Link's Awakening.

My gripes about the 3D Zeldas are well-worn and don't need repeating. But even the top-down ones haven't managed to capture my interest. I played a bit of the Oracles games and Minish Cap but they just didn't quite do it for me. Four Swords was great, but it was a bitch getting four Game Boys together to actually play the thing. I expect we'll hear about a Wii U sequel any time now given that the console seems to be made for exactly that sort of thing.

I've tried other games in the genre, from the new -- I'm enjoying Bastion quite a bit but it's about as far from open-world exploration as it gets -- to games closer to LttP's own vintage -- I dig Soul Blazer all right but the sudden difficulty spikes at the bosses are pretty discouraging.

So, what the hell, Nintendo, show me what you've got. Show me a big open world with a bunch of off-the-path secrets for me to stumble on, and don't waste my time with a bunch of goddamn mandatory fishing minigames, and I just might save up and get myself a 3DS.

There's more to LttP than the enemies and mechanics. I hope the crew on this game understands that and doesn't deliver us yet another rote Zelda sequel.

Still, even if it is a rote sequel, it's nice to be looking down at it from overhead for a change.

Don't Buy from med_express_sales

Hi, I'm the Frivolous Suit.  And I think Med Express is AWESOME.

I've never done business with Med Express. I can't speak to the quality of their products or services.

But, per Ken White at Popehat, I know enough to know I wouldn't do business with them even if the opportunity ever did arise.

See, Med Express is suing a customer for giving it negative feedback on eBay.

It doesn't dispute the substance of the feedback. And yet, it's suing all the same.

When notified of the problem, Med Express immediately offered to reimburse Nicholls for the postage due amount. Despite this offer, and before giving Med Express a chance to reimburse her, Nicholls on February 26, 2013, apparently as a result of the $1.44 postage due, posted negative feedback and comments for the transaction on Ebay's website and gave Med Express low ratings in the Detailed Seller Ratings section of Ebay's Feedback Forum, resulting in an unfavorable feedback profile for Med Express. In so doing, Nicholls falsely and deliberately slandered the good name and reputation of Med Express.

Well, okay, two things:

  1. Anyone who refers to written words as "slander" is clearly not familiar with even the basics of defamation law. Here, I'll let J Jonah Jameson explain:
  2. It's not defamatory if it's true.

Now, free speech attorney Paul Alan Levy tried to explain that to Med Express's lawyer. Here's how that went:

I contacted James Amodio, Med Express's lawyer, to explain to him the many ways in which his lawsuit is untenable. He readily admitted that, as the complaint admits, everything that the customer had posted in her feedback was true; he did not deny that a statement has to be false to be actionable as defamation; but he just plain didn’t care. To the contrary, he told me that I could come up to Medina, Ohio, and argue whatever I might like, but that the case was going to continue unless the feedback was taken down or changed to positive. And he explained why his client was insisting on this change — he said that it sells exclusively over eBay, where a sufficient level of negative feedback can increase the cost of such sales as well as possibly driving away customers.

So okay, that brings up another point:

You don't actually have a legal right not to lose business because of bad reviews.

Let's look at, say, the Rotten Tomatoes page for Olympus has Fallen.

David Edelstein calls it "a disgusting piece of work". Richard Roeper says it's "just too much of a pale 'Die Hard' ripoff."

You know what? People listen to those guys. Olympus has Fallen was seventh at the BO last weekend, a million and a half behind a movie that came out in 1993.

Hell, here's a bad review of this very website:

I was going to check your site out, but then you gave it that thoroughly unfunny plug. I'd actually read My damn site before I ever went to Corporate Sellout.

But did I sue Geothermal? No. Even though I never sold a T-shirt to anyone but my grandmother.

Because -- and this is kind of important -- it's totally legal to criticize things you don't like. Even if it hurts their business. Even if your intention is to hurt their business. Just so long as what you're saying is either (1) actually true or (2) a personal opinion rather than a statement of fact.

Here are some examples:

Statement of fact: Med Express sues its customers for giving it negative feedback on eBay.

Personal opinion: Med Express is run by immoral scumbags who want to wipe their asses with the First Amendment and use the Ohio courts as their own personal enforcement racket.

And then of course there's our good friend the Streisand Effect.

Yesterday morning I'd never heard of Med Express, and you probably hadn't either.

Now, you have and I have. And our opinion of them is not positive. In fact it's almost certainly a lot more negative than if we'd just seen a single bad review of them on eBay. Especially given that, for fuck's sake, their feedback is 99.3% positive. Seriously, would anyone have even looked at that one bad review? One of only two bad reviews compared to 300 good ones?

I imagine their search results would be taking a beating, too, if their name weren't so damn generic as to get subsumed in a deluge of other companies with the same name.


A note to Mr. Amodio and any other bullies or thugs who may be reading this: Everything I have said in this post is either (1) a factual statement which is true to the best of my knowledge or (2) a statement of personal opinion.

If I have said anything that is factually incorrect, let me know and, if I can verify your claim, I will correct it.

And if you drop the case, apologize to Ms. Nicholls, and offer her fair compensation for the trouble you have caused her, I will be willing to amend this post to make note of that. I will retitle it and add a disclaimer at the beginning stating that Med Express has done the right thing and all is forgiven.

Provided you ask nicely rather than threaten me. Seriously, you really should stop threatening people; it is not a very good way to make people stop saying bad things about you.

Fuck Terrorism

Welp, today was a bad day.

There were explosions at the Boston Marathon; last I heard there were two confirmed fatalities and over a hundred injuries.

We don't know for sure if it's terrorism or if it's just another random act of violence. Guess we'll find out soon enough.

But hey, to whatever dumb bastards are out there contemplating acts of terrorism -- think about bin Laden, McVeigh, Kaczynski. How'd those assholes turn out? And they killed a lot more people than whatever little shit did this.

Justice will come. Of that I've no doubt.

But I reserve some disdain for the government officials who've spent billions claiming to make us safer. Hey, maybe this was a lone wolf with a couple of pipe bombs -- maybe no one could have caught him before he struck. Maybe that's true; I guess we'll find out.

But in the meantime it throws the last dozen years of security theater into pretty sharp relief.

Janet Napolitano, whose signature achievement as Director of Homeland Security was allowing Jan Brewer to become governor and sign SB1070. I am shocked that this tragedy was not averted by TSA agents groping my grandmother in the airport!

Thomas Menino, who sure acted like a tough guy when faced with the terrorist threat of a couple Adult Swim advertisements. I think I see the problem here: real terrorists don't actually cover their bombs in bright, colorful lights to make them more noticeable!

The FBI, which will now have to entrap a bunch more suggestible twenty-somethings, declare that it has stopped a series of terrorist attacks, and hope nobody considers that maybe giving out toy guns and detonators to people on the Internet is not the best use of its resources.

Two wars and the erosion of our civil liberties haven't made us any safer. And again, hey, maybe nothing any government official could have done would have caught this guy before he struck -- but the stupid shit they are doing sure as hell isn't working.

Paycheck

The other day I was telling my family about my new job.

My wife chimed in, "I haven't heard him complain once. I've never seen him like this."

And I must say I'm enjoying it. It's not perfect but it's pretty good. It's challenging without being high-stress; it's corporate without being pretentious. It's crowded but the people there are people like me -- to my left, a guy with Batman figures on his desk talking about Kevin Smith movies, to my right, a guy with Daleks on his desk talking about Saga.

Got my first paycheck today. More than half of it, straight away, went to my bills. But the other half still made for significantly more money than I made in a week on unemployment.

I dunno if it's the best job I've ever had. But it might very well be the best job I've had since the summer of 2004.

The Big Little Moment in Batgirl #19

Expanded from a Brontoforumus post I wrote yesterday. Spoilers follow.


I haven't been reading Batgirl ('cept one issue a couple months ago). I don't really know Alysia Yeoh. I knew enough to know she was who everybody was figuring would be the trans character.

But y'know, coming into it as a new reader, I think Simone really nailed it. It's the wonderful little moment of "this is a big deal to this character but it doesn't really change anything". It's that peculiar mix of something that really matters and simultaneously doesn't matter at all.

That's Simone's strength: these little human moments.

I've been on the other end of an "I have something to tell you" coming-out moment a handful of times in my life. It's just like that. The moment of "I'm glad you're comfortable telling me, but from where I'm sitting it doesn't change a thing." Or, in some cases, "Well Jesus, dude, I knew that within five minutes of meeting you" or "Yeah, I just assume every woman on the Internet is physiologically male." It's something that's so big and so small, all at once.

And superhero secret identities as a metaphor for the closet is hardly a new idea, but I've rarely seen an actual superhero comic commit to it so fully and unambiguously. Alysia reveals her secret to Barbara, but Barbara doesn't reveal her secret to Alysia -- and indeed, while her brother and her mother know, she hasn't told her own father. Subtle it ain't, but deft and nuanced it is. Simone takes on a great tradition here, what the masks and the cowls really say about people -- and it bears remembering that superheroes are rooted in the American Jewish tradition. Taking on an assumed name, hiding your identity from all but a trusted few -- the experience of the oppressed outsider is deeply encoded in the DNA of the superhero. Simone pays homage to that heritage here, in a way that never distracts and always serves the story.

As for that story, as for the rest of the book -- well, it's more of the "Barbara's brother is a sociopathic serial killer" arc that I don't care much for. I think Gail does a fantastic job with it but it is so very much not my cup of tea.

She's promised things are going to get lighter in the coming months, but next month's cover has a super-creepy new version of the Ventriloquist on it and I'm not holding my breath.

Still, I expect I'll be along for the ride for a little while to come, at least. Even if the big stories don't interest me, the little ones do -- and there are few other writers working in mainstream superhero comics right now who are Gail Simone's equal at those.

Monoculture

Well, I was all set to write a post filled with righteous indignation at Apple's nannying and censoring ways when I read that Saga #12 was banned from being sold through the iOS version of the Comixology app.

But then when I sat down to write it I found that Comixology is now claiming Apple never actually refused it, Comixology chose not to submit it on the assumption that Apple would reject it.

That makes for a bit of a different post.

But a lot of the major points remain.

First of all, the disproportionate market share enjoyed by both Apple and Comixology in the comics market is cause for concern. Monoculture is a bad thing, and when there's only one distribution point for a product -- or two, or three --, that puts the producer and the consumer at the middleman's advantage. And it can amount to censorship. Or price-fixing, or any number of other ills.

Additionally, even if this is Comixology's fuckup, it's the result of Apple's notoriously vague content restrictions. Even if Comixology played it too cautious on this one, there's still the story of what allegedly happened to French publisher Izneo just two weeks ago:

Two weeks ago -- on the eve of the long Easter week-end, the site IDBOOX notes -- the Izneo folks got an order from Apple to remove the "pornographic" content from their app. With no clue as to what Apple would judge to be pornographic, the Izneo folks immediately took down 2,800 of the 4,000 comics in their app, cautiously removing anything that could hint of adult content, including Blake and Mortimer and XIII, both of which are published in print in the U.S. without any fuss. Then they reviewed those comics and put about half of them back, but that still leaves 1,500 titles that aren’t in the app any more. Izneo took quite a financial hit on this; turns out comics featuring "Les jolies filles un peu sexy" are their top sellers. (This story, it should be said, came from an anonymous source.)

And even though that story seems to be apocryphal, stories of Apple's arbitrary app rejection and inconsistent treatment of adult content are legion. The first time I ever browsed the iTunes store, the title of Bitches Brew was censored. In the years since, many developers and publishers have expressed frustration that Apple rejected their submissions and didn't tell them why. And then of course there's Jobs's famous Orwellian "freedom from porn" stance.

Ultimately, I'm an Android user because I don't want a single company to be in charge of content distribution. It's not that I trust Google -- I really don't. I have plenty of complaints about Google; they're invasive, monopolistic, and generally evil and scary. But the bottom line, for me, is that they make it much easier to run whatever software you want on their devices -- and as far as I'm concerned, the choice between Android and iOS doesn't take any choosing at all.

Peter Moore Gives a Master Class in Bullshit Internet "Debate"

Yesterday, in a discussion about bullshit argument tactics employed by corporate mouthpieces defending bad policies, I quoted a bit of EA COO Peter Moore's asinine response to his company's commanding lead in the Consumerist's annual Worst Company in America survey.

I picked one particular bullet point, but really the entire thing is an amazing example of what I'm talking about. Logical fallacies piled on top of terrible metaphors wrapped in insults to the reader's intelligence. I think the whole piece really deserves a going-over, piecemeal.

The tallest trees catch the most wind.

That's an expression I frequently use when asked to defend EA's place in the gaming industry.

You know, I used to live in a house that had a tall tree out back.

It's true that it caught a lot of wind.

It's also true that that wind made it pretty fucking hazardous. One time during a storm, one of its branches broke off and smashed through a block in our fence.

We were lucky it just hit the fence by the alley, and not power lines or our roof or our neighbors'.

You know how it got so tall?

By digging around in shit.

Its roots grew down through our sewage pipes. The place had serious plumbing problems for years and years.

Finally, before we moved out, my roommate (the owner of the house) had the tree taken out. Then he dug a trench in the backyard, and had the pipes replaced. The long day of digging coupled with the exposure to sewage made him seriously ill.

So, you know, "The tallest trees catch the most wind" is one way of putting it.

Another way is, the tallest trees are dangerous, expensive, and may leave you covered in shit and physically ill.

And it comes to mind again this week as we get deeper into the brackets of an annual Web poll to name the "Worst Company in America."

This is the same poll that last year judged us as worse than companies responsible for the biggest oil spill in history,

I'ma stop you right there, Pete.

I mean, nice weaseling on the plural there, but you're talking about BP.

I wonder why British Petroleum didn't win the Worst Company in America poll.

the mortgage crisis, and bank bailouts that cost millions of taxpayer dollars.

Now, here Moore makes what may be the only reasonable point in this entire piece.

And that's, yes, it is fucking ridiculous to suggest that EA's the worst company in America.

It's not even in the running.

EA may be terrible, but anyone who tells you it's the worst company in America is stupid, lying, or both.

The complaints against us last year were our support of SOPA (not true),

Moore is technically correct here, but it's a bit misleading. According to techdirt, Sony, Nintendo, and EA never actually endorsed SOPA -- but they did sign on to a letter from the Global IP Center that suggested something a whole lot like SOPA.

and that they didn't like the ending to Mass Effect 3.

Yeah. That's why people are calling EA the worst company in America.

That and they hate gay people. But I'm getting ahead of myself.

This year's contest started in March with EA outpolling a company which organizers contend is conspiring to corner the world market on mid-priced beer, and (gulp) allegedly waters down its product. That debate takes place in bars -- our audience lives on the Internet. So no surprise that we drew more votes there.

Let me cut to the chase: it appears EA is going to "win." Like the Yankees, Lakers and Manchester United, EA is one of those organizations that is defined by both a legacy of success, and a legion of critics (especially me regarding all three of those teams).

Again, Moore makes a fair point that there's an echo chamber here. The kind of person who hates EA is exactly the same kind of person who likes to game stupid online popularity contests. EA keeps getting voted the worst company in America for the same reason that Time's list of the most influential people in the world spells out "KJU GAS CHAMBERS".

But once again Moore brings up an analogy that maybe works on a level besides the one he intended.

Because hey, Pete -- when people say they don't like Kobe Bryant, maybe it's not just because he's so goddamn good at basketball.

Are we really the "Worst Company in America?" I'll be the first to admit that we've made plenty of mistakes. These include server shut downs too early, games that didn't meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this.

Moore may be willing to admit EA's made mistakes, but sure doesn't seem to keen on acknowledging what those mistakes actually are. Watch him trotting out the company line that the problem with the SimCity launch was that they didn't implement its always-on requirement correctly, not that the always-on requirement was the mistake.

Some of these complaints are 100 percent legitimate -- like all large companies we are not perfect. But others just don't hold water:

  • Many continue to claim the Always-On function in SimCity is a DRM scheme. It's not. People still want to argue about it. We can't be any clearer -- it's not. Period.

Oh boy, now we're getting into the real nutmeat of the bullshit here.

I covered this one yesterday, but to review:

  1. Yeah, it is a DRM scheme. It's the same kind of crap EA pulled with Spore's periodic authentication and the stories about players being denied access to legally-purchased copies of Dragon Age 2 for criticizng EA on messageboards, cranked up to 11. The always-on connection is not required to play the game, so why the fuck is it there if not as a DRM scheme? Which brings us to:
  2. Even if it weren't DRM, it would still be a terrible fucking idea that prevented people from playing a game they paid for. In fact, if it's not intended as DRM, then EA is even stupider, because they stuck an always-online requirement into a game that didn't need it for no reason instead of for a stupid reason.
  3. And finally: If you follow up the phrase "We can't be any clearer" with an argument that is literally just a slight paraphrase of "Nuh-uh!", maybe you should hire some people who can be clearer.
  • Some claim there's no room for Origin as a competitor to Steam. 45 million registered users are proving that wrong.

Okay, first of all, who is claiming that?

The problem isn't that Steam couldn't use a little competition. The problem is that Origin is a system whereby people's ability to play their legally-purchased games is contingent on whether or not a forum mod somewhere gets pissed off at something they say. Or possibly just gets pissed off when they ask Amazon for tech support.

Anyway, I'll get on the "45 million people can't be wrong!" fallacy in a minute. You had a little more mileage you wanted to wring out of it first?

  • Some people think that free-to-play games and micro-transactions are a pox on gaming. Tens of millions more are playing and loving those games.

Well, Mr. Moore, since you're the one who brought up banks and oil companies, let's talk about that for a minute.

A shitload of people still buy gas from BP and keep their money in Chase banks. Enough to make your "45 million" brag look like loose change in the ashtray of the car they're filling up with BP gas using their Chase credit card. And hell, speaking of ashtrays? Hundreds of millions of people are smoking and loving cigarettes, too. Does that mean everyone who thinks lung cancer is bad must be wrong?

  • We've seen mailing lists that direct people to vote for EA because they disagree with the choice of the cover athlete on Madden NFL. Yes, really...

I don't doubt it. The Internet is a big place. You can find someone who will say absolutely any kind of dumbass thing.

This particular rhetorical tactic is a close cousin of the strawman, with the added benefit that it allows people to act indignant when accused of invoking a strawman. "It's not a strawman! A guy totally said it!" All you have to do is point to the craziest person you can possibly find and pretend he's a representative example of everyone who disagrees with you, and presto!, you can just ignore all the people making well-reasoned and -informed arguments!

  • In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games. This week, we're seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America.

That last one is particularly telling. If that's what makes us the worst company, bring it on. Because we're not caving on that.

I love that one.

Seriously, it is a really tough call whether my favorite part of that bulleted list is the "It's not. Period." part, or the part where Moore straight-up implies that if you don't like EA, it's because you hate gay people.

On a related note: can anyone name an EA game that allows you to play as a gay character that isn't made by a subsidiary that was letting you play as gay characters before EA bought it?

We are committed to fixing our mistakes. Over the last three weeks, 900,000 SimCity players took us up on a free game offer for their troubles. We owed them that.

Ah yes, that would be one of the small, arbitrary selection of free games you made available, of which Ars Technica said:

It's a curious mix of titles, not least because only one of the games is likely to have any particular appeal to SimCity players: SimCity 4. And even that is an odd choice. Many SimCity players already own--and love--the old game, and many regard it as the benchmark against which all city-building games (including the new one) are judged. The problem is that those comparisons aren't necessarily favorable to the new game.

Seeing Warfighter on the list, one wonders if EA wants to be hated even more than it currently is. The game is a stinker.

But back to Moore:

We're constantly listening to feedback from our players, through our Customer Experience group, Twitter, this blog, or other sites. The feedback is vital, and impacts the decisions we make.

If you were listening to feedback, you would have cut this shit out after the Spore backlash. Or the Dragon Age 2 backlash. Or the Battlefield 3 backlash. Or the every single fucking game on Origin backlash. Or the other Battlefield 3 backlash. Or or or windy trees! Windy treeeeeeeeeeeeeeees!

But Mr. Moore, you've made yourself abundantly clear: EA does not give a fuck how many of its customers are dissatisfied, all it cares about is how many of its customers are still happily paying money for its games. As long as games like Spore and SimCity are bestsellers, EA has no incentive whatsoever to back off its terrible, anti-consumer policies.

...and after that there are two more paragraphs of Moore pretty much saying exactly that, another vague "we can do better" that doesn't actually acknowledge what they've done wrong, and a restatement of the thesis because Peter Moore learned in high school English that you're supposed to close an essay by restating the thesis. Fuck it, you get the idea, I don't need to go on.

Obfuscation

Continuing from Friday's post about a Microsoft employee's total disdain for Microsoft customers' concern about the next Xbox's rumored always-on requirement:

I want my game console to only be playable online, said no one ever.
Image via Quickmeme.
My Internet connection went down while I was trying to find it. I'm not kidding.

That's the crux of it, isn't it?

From a consumer standpoint, there is no benefit to an always-on requirement.

Now, people may try to obfuscate this point. They may list off all the benefits of an always-on option. And there are some! Cloud saves are pretty cool! So's online multiplayer! Having those things as options is great!

Making them mandatory, for all games, is not. And therein lies the disingenuousness of the argument.

EA COO Peter Moore recently shared this gem:

Many continue to claim the Always-On function in SimCity is a DRM scheme. It's not. People still want to argue about it. We can't be any clearer -- it's not. Period.

As difficult as it is to argue with the unassailable logic that is "It's not. Period.", there are two problems here:

  1. It's clearly DRM.
  2. Even if it weren't DRM, it would still be legitimately terrible game design.

This is one more case where a company representative is deliberately obfuscating the difference between a nice option and a good requirement.

The idea of an entire world of SimCities interacting with one another? That does sound pretty great! It's really a neat idea!

Is it integral to the gameplay?

Well, Peter Moore will tell you it is. Because Peter Moore is paid to tell you it is.

But it's turned out to be trivial to modify the game for offline play, and quite a lot of people have noted that the game plays just fine that way. The interaction with other players and cities is a nice option -- but it's not required to enjoy the game.

Indeed, it proved a pretty fucking considerable detriment to customers enjoying the game.

So beware this argument tactic -- "[X] is a good requirement to have, because of [features that could be implemented without making it a requirement]."

And its close cousin, "DRM is a benefit to the end user, because of [features that could be implemented without using DRM]."

DRM is never a benefit to the end user. No end user has ever said, "You know, this game is great, but it would be better if it had DRM."

Similarly, as the image above so succinctly notes, nobody has ever said "You know, offline games are great, but I sure wish they were as unreliable as online games."